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FAQ

Airlines & Flights

How to check the names of the passengers on a flight

Fukuoka Airport does not have access to airline passenger lists. Airlines also have privacy policies that deny public disclosure of their passenger manifests. 

How to pick up a passenger in a wheelchair

The airline staff will escort the passenger to the arrival gate. To find out the arriving terminal, please check the Flight Information.

How to pick up a child traveling alone

The airline staff will escort the passenger to the arrival gate. To find out the arriving terminal, please check the Flight Information.

If your baggage is damaged

Contact the airline you travelled with.

List of Airlines

Transfer counter for passengers connecting from an international flight to a domestic flight

Fukuoka Airport does not have a transfer counter for passengers connecting from international flights to domestic flights. The International and Domestic Terminals at Fukuoka Airport are located apart. To move between terminals, use the Free Shuttle Bus service (free terminal shuttle bus, traveling time: approximately 10 - 15 minutes). For more information, see Access Information > Free Shuttle Bus.